FAQ's

Frequently Asked Questions

Browse The Island Beach Resort 
Frequently Asked Questions

Browse the Island Beach Resort frequently asked questions by selecting a category below. If you have a question that is not listed, please contact us.
Booking & Check-In
Information about bookings, payments and check-in.

Check-in time is 1pm
check out time is 10am

Yes, a valid credit card is required for a security bond upon check-in.

Yes , we have a 24 hour night tell service available for your convenience.

We will always try to accommodate your needs although it may not always be possible. Please contact reception with your request.

A $200 deposit is required at time of booking.

Reception is open: 8am - 5pm Monday to Friday & 8am - 1pm Saturday & Sunday.

Yes!

Services & Facilities FAQ's
General information about our accommodation services and on-site facilities.

Yes, we have free Wi-Fi available to all guests.

We have a great range of facilities including a:
Heated Swimming Pool
Spa
Entertaining & BBQ Facilities
Tropical Garden with Gazebo

Yes, we have FREE undercover secure parking - One car park per apartment

Yes, all linen is provided, however we do ask you to bring your own beach towel.

Rooms can be serviced upon request and/or after the 7th day of your stay.

Yes!

Location FAQ's
General information about our location.

Surfers Paradise is a short 5-10 minute drive from Island Beach Resort. We are located in the heart of Broadbeach with a great range of shops and restaurants at our fingertips!

Yes, we have a great range of shops & restaurants within a short stroll from the Resort.

Pacific Fair Shopping Centre is a short 10 minute walk for all the latest fashion, food and lifestyle.

Yes, the "G Link" (The Gold Coast Light Rail) station is a short stroll from the resort which can take you anywhere from Broadbeach right through Surfers Paradise, Southport and to the Gold Coast University Hospital.
We are also located within a short walking distance to the bus lines, which can take you anywhere on the Gold Coast!

We have an extensive range of local attractions within close proximity such as:
Pacific Fair Shopping Centre
Jupiters Hotel & Casino
Gold Coast Convention Centre
Dracula's Cabaret Restaurant
Oasis Shopping Centre
Not to mention the main attractions of our beautiful beaches, surfs schools & some of the finest dining venues on the Gold Coast.

The Gold Coast Turf Club is a 10-15 minute car trip from Island Beach Resort.
Public transport is also available.

We have quite a few little convenience stores within a short stroll from the resort, however you will also find Woolworths located at the Oasis Shopping Centre, just a 7-10 minute walk or you can cross the highway to Pacific Fair Shopping Centre.

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